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Welcome to The Willows Medical Practice (Hainault)

Our vision statement

W = Wellbeing

I = Innovation

L = Learning

L = Leadership

O = Organise & Optimise

W = Working Together

S = Safety & Standards 


Important information:  If you have a cough, or fever, or shortness of breath and have been to the places listed in the last 14 days, stay indoors and call NHS 111.  In view of the Coronavirus outbreak we are unable to allow appointments to be booked on line for the time being.  This service will resume as soon as possible

For the time being we are asking that you do not visit the surgery to collect prescriptions or sick notes.  All prescriptions will be sent to Lloyds Manford Way, or your nominated pharmacy via ETP.  Sick notes will be posted to you.  Anyone coming to the surgery at the request of their GP will have their temperature taken at reception before being allowed into the doctors consulting room.  All patients need to go to the glass partition area at the side of the reception desk.  Thank you for your co-operation.




Want to join the PPG and help to make a difference? Speak to the reception staff for more information.


We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

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Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

(Site updated 12/05/2020)

Contact Details

The Willows Medical Practice

Contact Telephone

02085 015051
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