Opening Hours

  • The Willows Medical Practice

    Day Opening hours
    Saturday 13 July
    Sunday 14 July
    Monday 15 July
    8am to 6:30pm
    Tuesday 16 July
    8am to 6:30pm
    Wednesday 17 July
    8am to 6:30pm
    Thursday 18 July
    8am to 6:30pm
    Friday 19 July
    8am to 6:30pm

GP Hubs – Evening and Weekend Appointments

To help more people who need to be seen urgently by a local doctor same day appointments are available every weekday evening between 09:00 – 21:00 and 08:00 – 20:00 on weekends. The appointments are available to everyone registered with a GP in Redbridge.

You can call the service directly on 020 3770 1888 between 14:00 and 21:00 on weekdays and between 09:00 and 18:00 on Saturdays and Sundays all year round for an appointment. NHS 111 can also book you into a GP hub if you need an urgent appointment.

To make it even easier to be seen, it is now possible to book appointments for Friday evening, Saturdays and Sundays from Thursdays each week, rather than on the day. Appointments must be booked in advance, you can’t ‘walk in’ or turn up without an appointment on the day.

The GPs can see and update your records in the appointment so it is no different to seeing a doctor at your usual practice.

When We Are Closed

If you need to contact a doctor in an emergency at night or at the weekend, you should telephone 111.  In the interests of patients, calls may be recorded. These recordings are strictly confidential and are dealt with in exactly the same way as patients' medical records.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

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NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.